Frequently asked questions
On this page, you will find answers to the most common questions. If your questions are not listed, do not hesitate to contact us. We are more than happy to help!
Are all products certified?
Most of our products are certified, please contact us for further confirmation, in order to avoid wrong information.
How do I place an order?
Please send us an inquiry through the inquiry tab or you can contact us by email or phone to tell us more information about your need.
In which country are the products produced?
All of the products are made in Taiwan.
Is it also possible to make custom made products?
When you as a company are looking for a custom-made product that exactly meets your requirements, Modernsolid is the right partner to work with. Please contact us to find out the possibilities.
Is it possible to receive a sample?
We understand it is important to test the quality of our products. The only way to do so is to determine the quality yourself by testing the product itself. Therefore, it is possible to receive a sample of all products in our product range.
Can I become an authorized Modernsolid dealer?
It is essential for us to understand our business partners thoroughly, how they operate and what are they capable of. The more basics we know in the beginning, the faster we can start operations. Please contact us with more detail of your business and we will get back to you at the earliest convenience.
I want to partner with Modernsolid – How to proceed?
We are happy to help you at email@example.com We will come back to you with a personal connection and engage our experts for your needs.
Who designs your products?
We look for new product ideas through many channels. Our R&D team listens to the environment and customers advice and keep up with the changes of the time. We collaborate closely with architects or educational institutions on an international scale and our wide network of freelancers is actively involved in our product development. Majority of the new ideas and demands are created as the result of such collaborations. Our own design team enables quick experiments with models.